January 9, Worldwide student mobility has seen steady growth over the past several years and shows no signs of slowing down any time soon — in fact, the OECD estimates the total number of international students worldwide will exceed 8 million by The result has been intensifying competition, particularly among English-speaking colleges and universities, seeking the rewards of increasing and diversifying their international student populations.
How was such an unrealistic expression ever coined? Success is achieved through bright minded entrepreneurs, who start tangible businesses that employ talented people, who provide original products and services to genuine customers.
SSG fit that description perfectly. Since its inception in it has taken work, grit, the right mix of people, business tools and focus to now boast a client base of plus. SSG hold an enviable position in the recruitment support marketplace as trusted advisors who take a personal interest in their clients, invest in the business and nurture success.
As the business has grown SSG have seen the need to implement business tools and software packages that complement their vision and personality. The solutions they have selected contribute to their ethos of continuous improvement and progress.
Ten years in and SSG was growing briskly. They needed a clear thinking pragmatist to add to their team. At this point they hired Laura Mould as their Business Launch Manager to ensure that each new launch was handled smoothly. With a background in project management and strong planning skills, Laura could see that one of her first tasks would be to find some way of centralising SSGs burgeoning data.
If we were going to continue to delight our clients, we had to find a way to operate better. Everything was pointing towards finding a CRM. Laura had a definite criteria in mind. Metrics are vitally important to benchmark success and guide us in our improving our customer interactions.
There was no hard sell and QiC allowed them time to assess the various options. This also keeps our team happy and helps with job satisfaction.
Her role broadened as she became part of the core management team of SSG, dedicated to driving continuous improvement in a fast-paced recruitment incubation and support environment. Leading from the front by formulating and implementing an effective operations strategy, as well as managing the day-to-day operations within the team, her role became even more focused on enhancing a quality driven service offering.
The adoption of Maximizer CRM has allowed Laura to retrieve data painlessly and generate accurate performance reports quickly. As MD Laura continues to take responsibility for the smooth delivery of all operational support facilities provided by SSG, as well as implementing company policy, developing strategic plans for company growth and building, inspiring and nurturing a strong client service team.
Along with the other members of the senior management team, Laura recognises the need to be nimble, reactive and proactive, but making sure that they never lose sight of what is at the heart of their business; the people, their internal team and clients.
Outline the problem you need it to solve and draft a list of requirements so you can keep on track during research Adaptable — Choose a CRM solution that will transform and scale as you confidently grow Team buy in — include all users in the collaboration from the beginning.
This helps maintain employee morale through clear communication and involvement. Undeniably having the right tools to carry some of the load and enable us to confidently grow, certainly smooths the ever changing and challenging path to prosperity!Interested in finding some practice FAA Part test questions to help study?
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| Ep. # Powering Achievement. Technology should never be an obstacle for higher education—It should be an opportunity. To integrate and enhance your daily operations with . With the significant advances in Information and Communications Technology (ICT) over the last half century, there is an increasingly perceived vision that computing will one day be the 5th utility (after water, electricity, gas, and telephony).